Sinatra Theatre Frequently Asked Questions

Q: Where are we located?
A: The Sinatra Theatre is located within the BankAtlantic Center in Sunrise, FL across from the Sawgrass Mills Mall.  The street address is: One Panther Parkway, Sunrise, FL 33323

Q: How do I get there?
A: Click here for directions and maps from all directions.

Q: When did the Sinatra Theatre open?
A: The Sinatra Theatre opened its doors on October 8, 2005 with a performance from Liza Minnelli.

Q: How many seats are there in the theatre?
A: There are approximately 3,000 seats consisting of orchestra seating (floor), lower mezzanine seating, mezzanine seating and balcony seating.

Q: How do I order tickets?
A: There are several options: the BankAtlantic Center box office Monday-Friday 10am to 6pm, online at www.ticketmaster.com or call (954) 835-2582 to discuss premium seasting options and packages.

Q: Where do I find a seating chart?
A: Click here to view a seating chart for the theatre.

Q: I've been to concerts at the BankAtlantic Center.  Is the theatre set up the same?
A: The arena is reconfigured for each Sinatra Theatre show, providing a much more intimate atmosphere with great acoustics.  The Sinatra Theatre is set up on one end of the arena and decorated to look and feel just like a performing arts center.

Q: Are there group discounts available?
A: Groups of 10 or more receive great discounts and priority seat locations.  Call (954) 835-2582 for details.

Q: Are there season or mini memberships available?
A: Call (954) 835-2582 for information on available packages.

Q: Is this the old Sunrise Musical Theatre?
A: No, the Sinatra Theatre has no affiliation to the Sunrise Musical Theatre and they are not at the same location.

Q: Is there a place to eat before the show?
A: The arena's vendors are open for food and drink one hour before each show.  There are concessions available on all of the seating levels.

Q: Is there a cost to park at the theatre?
A: Price varies on type of vehicle (car, bus, limo).  Call (954) 835-2582 for details.

Q: Is valet parking available?
A: Valet parking is available for the majority of the shows.

Q: Is handicapped-accessible seating available?
A: Seats are subject to availability.  Call (954) 835-CLUB for more info

Q: I bought tickets to a theatre show.  Why does my credit card statement say "Florida Panthers?"
A: The Sinatra Theatre is located in the BankAtlantic Center, which is also home of the NHL's Florida Panthers.  Both entities are operated by the parent company Sunrise Sports & Entertainment.

Q: I received vouchers with my Sinatra Theatre package.  How do I use them?
A: Florida Panthers vouchers can be exchahnged for lower level tickets to any Panthers regular season home game (based on availability) at the arena box office during business hours.  You may also contact your account representative at (954) 835-2582 to make the exchange for you.

Q: I bought a ticket and cannot make the show.  What is the refund policy?
A: All sales are final.  There are no refunds on tickets.

Q: What are the box office hours?
A: The box office window is open from 10am - 6pm Monday through Friday.  Additional box office hours vary on the weekend depending on the event schedule.

Q: Where is the Will Call window?  What time does Will Call open?
A: The Will Call window is located at the North Box Office and opens 90 minutes prior to the show.

Q: Is there a dress code for the theatre?
A: THere is no specific dress code but semi-formal attire is recommended.